Team Leader – Operations

Job Roles & Responsibilities

• Coordinating Develop and execute innovative strategies to improve and secure business delivery.
• Able to establish pilot A/R process and devise strategy to improve collections.
• Strong understanding of revenue cycle management and KPIs standards set to optimize insurance collection. [Prior Authorization, Insurance Verification Team, Denial Management, etc.]
• Strong understanding of all downstream revenue cycle offices i.e. Payment Posting, AR Follow-up/Denial Management, & Patient Billing.
• Understands the eccentricities of various provider specialties.
• Ensure that the portfolio meets client and internal company performance benchmarks.
• Actively develops the management capabilities and business acumen of direct reporters, and drives the development of team members, ensuring full and well-rounded team competency.
• Ability to execute policies, processes and procedures of the organization.
• Excellent verbal and written communication and presentation skills.
• Experience of performing annual performance review/appraisals.
• Proficient in Excel and PowerPoint to create weekly reports, dashboards for both internal management and clients.
• Strong people management skills with fair understanding of required techniques to create win-win situations.
• Strong focus on Customer Service.
• Strong Employee Retention capabilities.

Candidate Requirements

• Minimum 4 years of Medical Billing Experience is AR Follow-up and Denial Management Process.
• Minimum 2+ year experience as a Team Leader.
• Demonstrated leadership capabilities, including ability to organize and manage human resources to attain goals.
• Expertise with MS Office tools like PowerPoint, Excel, etc.
• Preferred Qualification – Any Graduate

Benefits:

Benefits include medical insurance, paid leave and holidays, and a 401K