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CONSTRUCTION TRAILER SPECIALISTS – THREE RIVERS COLLEGE Construction Trailer Specialists in Sikeston has manufactured high-quality products for over 25 years, building a strong reputation as a nationwide leader in the trailer industry. To meet increasing operational demands, the company set a goal to create a more agile, flexible team. To do this, the company invested in its employees by offering several types of training in partnership with Three Rivers College, supported by the Missouri One Start Customized Training Program. The company offered training across departments, demonstrating its commitment to continuous improvement. Five new welders and two new painters acquired specialized skills to uphold production standards. Additionally, the company provided OSHA-compliant safety courses and cross-training in areas like sales, shipping, and fabrication. Beyond technical and production skills, QuickBooks sales training was included for two employees aiming to expand their administrative abilities. Both tangible and intangible results were achieved by Construction Trailer Specialists, including a 17% rise in production efficiency, a 50% reduction in training time for new hires, and a 12% decrease in downtime across departments. Along with the increase in productivity, employees’ skills have improved, boosting their morale and fostering an internal sense of pride in their work. Employees have also taken on new responsibilities, enhancing their engagement and sense of ownership within the company. Looking forward, the company plans to invest further in the professional development of its workforce. “None of this would have been possible without the support of Three Rivers College and the Missouri One Start program,” said Nicole Harris, Office Manager at Construction Trailer Specialists. “Their resources and training funds allowed us to develop our employees’ skills from within, ensuring that our team could grow alongside our operations. We are incredibly proud of the progress our employees have made and we are excited for the future that we are building together.” About Missouri One Start: Missouri One Start is a Division within the Department of Economic Development. Training programs are administered regionally by local education agencies (LEAs). In addition to meeting certain eligibility criteria, companies must be making a capital investment five times greater than the amount of training funds they receive. « WEG Transformers Success StoryWorkforce Imbalance »

CHESTERFIELD’S CAMBRIDGE AIR SOLUTIONS UTILIZES MISSOURI ONE START’S TRAINING ASSISTANCE SERVICES   Cambridge Air Solutions in Chesterfield has been in business for over 60 years. The company is known for enriching the lives of its people, customers, vendors, and suppliers through innovative HVAC solutions. In 2024, Cambridge Air Solutions was experiencing financial constraints due to the ripple effects of COVID-19. As a result, it was a challenge for the company to keep effectively investing in its workforce. “Like many manufacturers, 2024 was a difficult year for our business,” said Rebecca Jenkins, Project Manager of Technical Training at Cambridge Air Solutions. “One of our core behaviors is to invest resources in personal and professional growth, and we weren’t sure how we were going to continue that at the scale our business and employees needed.” After conducting extensive research for solutions, the company discovered Missouri One Start’s training assistance offered through St. Louis Community College (STLCC). This partnership allowed them to provide training for 75 total employees. At one site, this training allowed everyone on the manufacturing leadership team to upgrade from manual production scheduling to an automated Manufacturing Execution System (MES), slated to go live in June. Additionally, the company was able to better support leaders and team members in pilot areas of the organization and send several team members to classes at STLCC, including Project Management Fundamentals, Microsoft Tools, and Industrial Maintenance Training. Cambridge Air Solutions was financially assisted through Missouri One Start’s Customized Training program. “Missouri One Start and St. Louis Community College have both been instrumental in allowing us to navigate this difficult time in manufacturing,” said Jenkins. “As a result of their funding and training, our Quality Manufacturing System (QMS) pilot areas have better standards that are more in line with our customer expectations, allowing us to create better training, problem solving, and continuous improvement strategies. We’ll be expanding this system across the entire organization over the next two years.”   About Missouri One Start: Missouri One Start is a Division within the Department of Economic Development. Training programs are administered regionally by local education agencies (LEAs). In addition to meeting certain eligibility criteria, companies must be making a capital investment five times greater than the amount of training funds they receive. « Multi-Craft Contractors Success StoryWEG Transformers Success Story »

MULTI-CRAFT CONTRACTORS, INC. (MCC) PROVIDES INDUSTRIAL & COMMERCIAL SERVICES & SOLUTIONS FOR OVER 50 YEARS Multi-Craft Contractors, Inc. (MCC) has been providing industrial and commercial services and solutions to consumers for over 50 years. The company’s Springfield location was presented with a challenge in succession training. Its floor personnel needed upskilling assistance when transitioning to positions of leadership and administration. On top of this, the company also required technical training for its shop hands to be able to improve their craft.To address both of these needs, MCC partnered with Ozarks Technical Community College in Springfield. Ozarks Tech facilitated training in early 2025, including courses in manufacturing leadership and project management. A total of nine employees attended training in frontline management and project management. The training was a success, with three employees moving on to take a certification exam to be a Project Management Professional (PMP).“The feedback we received from our employees was very positive,” said Donny “Chops” Aten, the Learning and Development Coordinator at the Springfield location. “They were able to use their new skills and abilities to improve team relationships and morale and improve efficiencies on projects, which will lead to higher profit margins for our company.”MCC was financially assisted through Missouri One Start’s Customized Training program, which the company has participated in for three years.“The Customized Training program has always been a huge benefit for our company in terms of training value added and employee retention,” said Aten. “We have found that our employees feel more valued when offered training that helps them become more efficient in their craft and gives them a path forward in their career, and the funds from this program help us provide that.”About MCC:Multi-Craft Contractors (MCC) is a full-service Mechanical, Electrical, and Plumbing contractor with many more capabilities, including: Fabrication, Millwright, Crane, Rigging, Control Panels, and Robotics. These additional capabilities help reduce costs and keep your project on schedule. Additionally, MCC gives you the time savings advantage of having one point of contact for multiple services, saving you hours of project management time.About Missouri One Start:Missouri One Start is a Division within the Department of Economic Development. Training programs are administered regionally by local education agencies (LEAs). In addition to meeting certain eligibility criteria, companies must be making a capital investment five times greater than the amount of training funds they receive. « DeLong’s Success StoryCambridge Air Solutions Success Story »

DELONG’S EASES TRANSITION WITH CUSTOMIZED LEADERSHIP TRAINING DeLong’s, a diversified structural steel fabricator based in Jefferson City is known for producing plate girders for bridges, fabricated structural steel, joists for buildings, and various other products. With a history spanning 70 years, DeLong’s is transitioning to its fourth generation of family ownership. To support this transition, DeLong’s identified a need for customized training focused on enhancing leadership skills specifically for their Team Leads and Supervisors.The company decided to partner with The LearningForce at State Fair Community College (SFCC) to offer training programs that would develop leadership abilities throughout their workforce. DeLong’s also partnered with Missouri One Start to assist with the cost of the training. The participants covered a vast range of experience levels, with some being new to leadership roles and others possessing over 20 years of supervisory experience. Since January 2024, a dedicated SFCC trainer has been delivering customized training to DeLong’s employees, with topics including time management, management styles, flexibility versus firmness, trust-building, conflict resolution, motivating others, and discipline.In total, The LearningForce has provided leadership and supervisory training to 37 DeLong’s employees. Of these trainees, 95% report they gained additional knowledge and skills, and 100% found the material useful and the overall quality of the training exceptional. They also note that the customized training positively impacted their patience, time management, communication skills, control over personal and professional life, and ability to positively influence coworkers. However, these weren’t the only impacts of the training.“The biggest impact I have seen is just an increased comfort level discussing situations that occur in the workplace that are influenced by leadership decisions,” says Ted Wood, DeLong’s Workforce Development Manager. “I believe the training has helped them build a foundation to work off of, given them some confidence, and put them in a place where they are more comfortable talking about different types of leadership skills. This has made them better coaches, empowered them to be more positive, and helped them do their evaluations, counseling, and provide recognition.” About Missouri One Start:Missouri One Start is a Division within the Department of Economic Development. Training programs are administered regionally by local education agencies (LEAs). In addition to meeting certain eligibility criteria, companies must be making a capital investment five times greater than the amount of training funds they receive. « Custom Truck Success StoryMulti-Craft Contractors Success Story »

CUSTOM TRUCK ONE SOURCE, METROPOLITAN COMMUNITY COLLEGE, AND MISSOURI ONE START PARTNER TO BUILD SKILLED WORKFORCE IN KANSAS CITY   Custom Truck One Source’s transformation from a family-run truck customization outfit into a publicly traded heavy equipment manufacturing leader has been driven by vision, tenacity, and a strong commitment to workforce development. This commitment is now exemplified by a $150,000 expansion of the company’s welding training lab, created through a collaboration with Metropolitan Community College (MCC) and Missouri One Start. As a publicly traded company – one of only a handful within Kansas City’s limits – Custom Truck fabricates, rents, and sells bucket trucks, cranes, and other heavy machinery vehicles for utility companies and industries nationwide. With a growing fleet of more than 10,000 vehicles modified for a variety of specialized jobs, the company faces a critical need for skilled welders. However, experienced welders are increasingly scarce, both in Missouri and across the country. The American Welding Society projects a national shortfall of 360,000 welders by 2027, creating challenges for companies like Custom Truck that depend on this essential skill set. Efforts by Missouri One Start, the State’s workforce recruitment and training division, aim to bridge that gap for Custom Truck and other eligible companies statewide. Missouri One Start provided the funding to procure the welding lab equipment through MCC, which partnered with Custom Truck to expand the existing learning lab on the top floor of one of the company’s production facilities. The engineering team at Custom Truck directed the lab’s expansion, which now features four dedicated booths designed to train up to eight individuals at a time. The lab provides hands-on opportunities for workers to achieve three levels of internal certification, each reflecting a different degree of welding proficiency. The introductory level is a week-long class covering basic skills, while advanced courses offer more challenging, specialized training. “This new welding lab enables Custom Truck to enhance training for our expanding workforce, reinforcing our commitment to investing in our people and their growth,” said Christopher Ross, the company’s operations manager and a member of its founding family. “With the support of Missouri One Start and the MCC program, our company is expanding its skilled workforce while offering career-building, on-the-job training opportunities.” For Custom Truck, this initiative also reflects its responsibility as a publicly traded company to support long-term growth and local economic development. By addressing labor shortages through partnerships and innovative training programs, Custom Truck demonstrates its dedication to building a sustainable and skilled workforce, while reinforcing its leadership in the heavy equipment manufacturing industry. MCC works with several companies is the Kansas City, Missouri area to provide training solutions and is supportive of the work that Custom Truck is doing in the community. Both entities hope to continue to grow their relationship with future expanded programs. The facility containing the lab is one of many on Custom Truck’s 125-plus-acre headquarters, which sits adjacent to Interstate 435 and is highlighted by a fleet of signature white utility vehicles and cranes. Originally the site of the Armco steel plant, the property served as a significant economic driver in Kansas City’s Northeast neighborhood for much of the 20th century, employing 4,500 workers at its peak. After the steel plant’s closure in 2001, Fred Ross, founder of Custom Truck, chose the site for the company’s headquarters in 2005. Since then, the company has repurposed the former industrial complex into a state-of-the-art campus employing over 1,000 people. Jennifer Nelson, a Manufacturing Engineer at Custom Truck, recently completed welding training as part of her effort to broaden her skill set. The self-described hands-on learner sees the welding courses as an invaluable opportunity to develop a specialized skill that enhances her professional growth. “I’ve found that welding is not only rewarding but also challenging,” Nelson said. “It’s a great fit for my personal and professional aspirations of continuous learning.” The partnership between MCC, Missouri One Start, and Custom Truck highlights the transformative power of collaboration in workforce training. By leveraging grant funding, industry expertise, and educational resources, such collaborations create pathways for employee success while strengthening the economic foundation of the community.   About Missouri One Start: Missouri One Start is a Division within the Department of Economic Development. Training programs are administered regionally by local education agencies (LEAs). In addition to meeting certain eligibility criteria, companies must be making a capital investment five times greater than the amount of training funds they receive. « Kawasaki Success StoryDeLong’s Success Story »