Blog

< BACK TO JOBSABOUT THE COMPANY: Our mission is to inspire entrepreneurs and shoppers to find something new. We buy great brands built on Shopify, unlocking liquidity for small business entrepreneurs looking to start new adventures. We manage nearly 50 brands with over 100,000 products across apparel, beauty, home goods, and electronics. Our team of e-commerce experts and engineers uses our proprietary technology and tooling, and advantages from our size, to grow our brands at scale. OpenStore was started in 2021 by top investor and operator, Keith Rabois, a former executive at PayPal, LinkedIn, and Square, and a co-founder of Opendoor. We are backed with $150M+ from world-class investors such as Atomic, Khosla Ventures, Founders Fund, General Catalyst, and Lux Capital. ABOUT THE OPPORTUNITY:  The Warehouse Associate is a critical role at our Fulfillment Center, responsible for supporting daily operations to ensure orders are processed efficiently and accurately. You will work in a fast-paced, team-oriented environment, playing a key role in providing exceptional service to our customers. Success in this role is defined by meeting productivity targets, maintaining a safe and clean workspace, and contributing to a positive team culture. We are reinventing eCommerce and the future of niche brands and we want you to join us! WHAT YOU’LL DO:  Pick, pack, and prepare customer orders for accurate and on-time shipment. Receive, sort, and stock inbound inventory efficiently to maintain optimal warehouse operations. Operate warehouse equipment (e.g., pallet jacks, hand trucks) safely and effectively to complete assigned tasks, meeting all productivity goals. Follow all safety protocols and procedures to ensure a safe working environment for yourself and your team. Maintain a clean, organized, and professional work environment at all times; clean as you go. Communicate effectively with team members and supervisors to meet daily and weekly operational goals. Identify and resolve basic operational challenges to keep workflows on track. Load and unload packages, handle materials, and spend most of the shift actively on your feet in the warehouse. Perform additional warehouse tasks as assigned by supervisors or managers. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice. WHO YOU ARE: You love to learn.  You continually explore ways to improve your skills and knowledge through taking on new challenges and experiences. You can work through ambiguity. Your experience will enable you to focus on the elements that matter most and drive clear insights that inform the team’s priorities. WHAT YOU HAVE:  Prior warehouse or fulfillment experience preferred but not required. Ability to stand, walk, lift (up to 50 lbs), and perform repetitive motions for the duration of your shift. Strong focus on accuracy to ensure orders are processed correctly. A collaborative attitude and ability to work well with others in a fast-paced environment. Punctuality and a strong work ethic to meet the demands of the role. Comfortable working in a dynamic warehouse environment and adjusting to shifting priorities. Commitment to following safety guidelines and ensuring a safe workplace for all team members. BENEFITS:  Medical, dental, and vision insurance—100% for employees and 80% for dependents Access to One Medical, Carrot, Wellhub, Headspace, and Spring Health 401(k) savings plan Flexible (pre-tax) benefits, including FSA, HSA, and Commuter PAY: $18.25/hr CLOSING: OpenStore is a proud Equal Opportunity Employer where we welcome and celebrate differences. We are committed to providing a workspace that is safe and inclusive, where everyone feels supported, connected, and inspired to do their best work. If you require any accommodations to participate in our recruitment process, please inform us of your needs when we contact you to schedule an interview.

< BACK TO JOBSABOUT THE COMPANY: Our mission is to inspire entrepreneurs and shoppers to find something new. We buy great brands built on Shopify, unlocking liquidity for small business entrepreneurs looking to start new adventures. We manage nearly 50 brands with over 100,000 products across apparel, beauty, home goods, and electronics. Our team of e-commerce experts and engineers uses our proprietary technology and tooling, and advantages from our size, to grow our brands at scale. OpenStore was started in 2021 by top investor and operator, Keith Rabois, a former executive at PayPal, LinkedIn, and Square, and a co-founder of Opendoor. We are backed with $150M+ from world-class investors such as Atomic, Khosla Ventures, Founders Fund, General Catalyst, and Lux Capital. ABOUT THE OPPORTUNITY:  The Warehouse Supervisor is a key leadership position in our Fulfillment Center, responsible for overseeing daily operations and ensuring efficiency, accuracy, and safety. You’ll manage and develop a team of associates while driving productivity and continuous improvement. Success in this role is defined by achieving operational goals, fostering a positive team culture, and maintaining high standards for customer satisfaction and employee engagement. We are reinventing eCommerce and the future of niche brands and we want you to join us! WHAT YOU’LL DO: Supervise, coach, and mentor a team of warehouse associates to meet daily operational targets. Plan, coordinate, and monitor all warehouse activities, including receiving, picking, packing, and shipping. Ensure adherence to best practices for safety, quality and productivity while meeting or exceeding service level agreements. Proactively identify and resolve operational challenges to maintain smooth workflows and minimize disruptions. Promote and enforce a safe work environment by ensuring compliance with safety programs and company policies. Monitor individual and team performance, provide regular feedback, and implement corrective actions when necessary. Oversee inventory management processes to maintain accurate records and proper stock levels. Work closely with company leadership to align on daily and weekly operational goals. Identify opportunities to streamline processes, reduce costs, and improve overall efficiency. Spend your time on the warehouse floor, leading by example and addressing real-time challenges. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice. WHO YOU ARE: You take ownership.  You are comfortable driving projects end-to-end that execute and eliminate blockers, helping you and the company move fast with confidence. You know when to raise your hand and ask for help. You communicate and collaborate effectively. You know how to deliver the right message to the relevant audience at the appropriate level of detail. You co-create solutions that are better than the sum of individuals’ ideas. You can work through ambiguity. Your experience will enable you to focus on the elements that matter most and drive clear insights that inform the team’s priorities. You are analytically rigorous. You have a deep bias towards using data and analyses to drive decisions. Your second language is performance KPIs and you know your numbers and the inputs needed to continue improving those KPI metrics. WHAT YOU HAVE:  At least 2 years of leadership experience in a warehouse or fulfillment environment is required. Proven ability to supervise, coach, and motivate a diverse team in a fast-paced setting. Familiarity with warehouse processes, inventory management systems, and safety protocols. Strong analytical and decision-making skills to address operational challenges effectively. Excellent verbal and written communication skills to interact with team members and cross-functional partners. Ability to stand, walk, lift (up to 50 lbs), and perform repetitive motions throughout the shift. Strong work ethic, punctuality, and dependability to ensure operational success. Willingness to adjust to changing priorities and work extended hours or shifts as needed. Strong focus on accuracy and quality to maintain high standards in operations. BENEFITS:  Medical, dental, and vision insurance—100% for employees and 80% for dependents Access to One Medical, Carrot, Wellhub, Headspace, and Spring Health 401(k) savings plan Flexible (pre-tax) benefits, including FSA, HSA, and Commuter PAY:$25/hr CLOSING: OpenStore is a proud Equal Opportunity Employer where we welcome and celebrate differences. We are committed to providing a workspace that is safe and inclusive, where everyone feels supported, connected, and inspired to do their best work. If you require any accommodations to participate in our recruitment process, please inform us of your needs when we contact you to schedule an interview.