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Operations Supervisor – Shipping and Clerical (2nd/3rd shift)

August 17, 2023


Location: Liberty, MO
Position: Operations Supervisor – Shipping and Clerical (2nd/3rd shift)
Status: Full Time

About the role:

The Operations Supervisor – Shipping and Clerical will direct the activities of hourly employees engaged in performing work related to the distribution of product to Hallmark retailers. The principal responsibility of an Operations Supervisor is to supervise 40-55 employees involved in one or more distribution operation processes. This includes assigning work to department personnel and verifying that production standards are met. The manager will develop a thorough understanding of the process, to ensure that operations run as efficiently as possible, that cost parameters are met, that execution meets high quality standards, and that focus is put on continually improving the process to exceed customer expectations.

What this role entails and how you’ll contribute

The Operations Supervisor will focus on:

  • Productivity – you’ll be leading all activities within your assigned area, working towards goals and objectives to ensure they are met.
  • Continuous improvement – you’ll be using a disciplined problem-solving approach, using PDCA/A3 tools with our leadership team and operators to achieve or exceed cost reduction targets.
  • Leadership – leading and motivating your team as you provide direction and support to carry out the goals and objectives of your area as well as the company.


This position is a 2nd/3rd shift position working Day 2 – Day 5, start time may vary between 7p – 5a. Hours may vary based on business needs.


  • High School diploma or GED
  • Associates Degree OR a minimum of 3 years supervising direct reports
  • Experience with Microsoft Office



  • Bachelor’s degree  – preferably in supply chain, engineering, or production operations
  • Experience managing in a manufacturing and/or distribution environment
  • Ability to lead, coach, and mentor teams
  • Prior knowledge of VAX
  • Strong organizational skills and attention to detail
  • Strong communication skills –includes  both verbal and written
  • SAP knowledge and experience
  • Project management experience
  • Adept at seeing opportunities to improve upon the status quo and implementing solutions
  • Familiarity with principles of LEAN


Now’s your chance to embrace a future with Hallmark—just follow the instructions below to apply.

You must show how you meet the basic qualifications in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are DOCX and PDF.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment.

Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.

Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please.


This role is located at our distribution center in Liberty, MO. Relocation assistance may be provided.


To learn more or apply, please click the “Apply for job” button below.

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